The Joy of… Frank Feedback

“You worry too much”, my friend and business partner, Susan told me one day when I fretted that our air conditioner had just blown a fuse in our new office space. And she was right. I immediately worried that we didn’t have enough electrical power to support our new collaborative workspace, the wifi wouldn’t be… read more

HBR Article: How to Keep Support for Your Project from Evaporating

Even years later, I still consider it my biggest professional failure: a company-wide employee training program that I’d developed and put through several rounds of vetting was shot down at the last minute. It was a painful surprise, and it changed the way I’ve sought support for new initiatives ever since. As hospitals increasingly migrate their… read more

The Joy of… Resilience

You made it! Do you know anyone in New England who hasn’t had a tough winter?  Just weathering the endless, record-setting snowstorms and the weeks of commuting horrors would be enough to wear anyone down. But it seems that an unusual number of people have weathered personal and professional storms as well, adding to the… read more

Joy of … Crutches?!

Normally in the autumn, I am running to keep up with the workload. This year, not so much. It’s more like hobbling to keep up. I’ve literally worked myself to the bone and the cartilage in my right hip is completely gone. As the arthritis has advanced, my mobility has decreased and my dependency on… read more